Ordering

If you are unable to find any shipping options during the checkout process, it indicates that we do not currently offer delivery to your country. This may be due to various reasons, such as limited availability of reliable couriers in those regions, challenging geopolitical situations, high customs regulations, or products not meeting specific requirements imposed by certain countries.

We offer free shipping as a standard delivery option for orders reaching a minimum value of 75 euros in your shopping cart. Additionally, for orders exceeding 200-250 euros, we provide free DHL Express shipping. However, if you do not see the free standard shipping option available for your country during checkout, it means that we do not currently offer standard shipping to your location.

There are several reasons for this limitation. It could be due to our standard delivery courier not having a reliable network or service in your country, resulting in frequent package losses or extended delivery times. To ensure a positive customer experience, we have made the decision to exclude standard shipping to countries where these issues persist.

To cancel your order, please contact us immediately at order@arkofsweden.com. We kindly request that you reach out to us as soon as possible. If your order has not been processed or shipped at the time we receive your email, we will be able to cancel it for you.

However, please be aware that once the shipping process has begun, it may not be possible to cancel your order. We will make every effort to accommodate your request, but we cannot guarantee cancellation if your order is already in transit.

If you need to change your shipping address after placing an order, we recommend attempting to do so immediately on the order confirmation page. You can access this page through the confirmation email you received after completing your order. However, please be aware that we may not always be able to accommodate address changes as we may have already initiated the shipping process for your order.

If you require a shipping address change, we kindly ask you to send an email to order@arkofsweden.com as soon as possible. Our customer support team will review your request and do their best to assist you. However, please note that we cannot guarantee that the address change can be made, as it depends on the status of your order and whether it has already been shipped.

Shipping

We are proud to offer international shipping to customers around the world. We ship to the majority of countries worldwide, ensuring that our products reach customers far and wide. However, there are a few exceptions.

While we strive to provide global shipping coverage, there are approximately 15 countries where we are currently unable to ship our products. This may be due to various reasons, such as limited availability of reliable couriers in those regions, challenging geopolitical situations, high customs regulations, or products not meeting specific requirements imposed by certain countries.

To check if we can ship to your country, please proceed to the checkout page and enter your shipping address. Our system will indicate if we can deliver to your location. If your country is not available for selection during the checkout process, we regretfully cannot ship to that particular destination at this time.

We also suggest you to look our Distributor page, because we might have there local seller who selling our products.

Our shipping times may vary depending on your location, as all our deliveries originate from Sweden. For standard delivery, you can expect your package to arrive within 1 to 25 business days. Once you place an order, we will provide you with an estimated shipping timeframe for standard delivery.

If you're looking for a faster shipping option, we also offer express delivery. With express delivery, you can expect your package to arrive within 2 to 5 business days. Please note that additional fees may apply for express shipping.

Absolutely! We understand that tracking your package is important to you. Once your order has been shipped, you will receive an email notification containing a tracking number. This tracking number allows you to monitor the progress of your package and provides you with real-time updates on its location and estimated delivery date.

If your order has been sent with our standard delivery option, you will receive an email containing a tracking number and a tracking link. Simply click on the link or visit your national post service website and enter the provided tracking number to access more detailed information about your shipment. Please note that standard delivery may not always result in direct contact with customers if the item is awaiting pickup at a designated point. We kindly advise you to proactively track your package and contact your national post office if you have any questions or need assistance.

For customers who have chosen DHL Express, we would like to inform you that you can track your item using the official DHL website. We have provided a tracking number specifically for DHL Express shipments. To track your package, please visit the DHL website and enter the provided tracking number. You will also find a direct link to the tracking page included in the email we sent you.

If you have any inquiries regarding your order, including tracking information or any other concerns, please don't hesitate to reach out to us at order@arkofsweden.com. Our customer support team is here to assist you.

Orders placed on our website are typically shipped within 24-48 business hours. Please note that we do not ship on weekends or national holidays.

In the event that your order is delayed for shipment, it could be due to address verification or other order-related issues. If you have not received a shipment confirmation email within the specified timeframe, we kindly encourage you to contact us promptly.

If you haven't received your tracking number, please note that it is typically sent within 24-48 business hours after your order has been placed. Please be aware that we do not ship orders on weekends and national holidays.

If you haven't received the tracking number email, we kindly suggest checking your spam folder. Additionally, you can try searching your email using the search field and typing "ARK OF SWEDEN" to locate the email.

In the event that your order is delayed for shipment, it could be due to address verification or other order-related issues. If you have not received a shipment confirmation email within the specified timeframe, we kindly encourage you to contact us promptly. Our customer support team will be happy to assist you and provide you with the necessary information.

If you notice any issues with your package, such as damage or signs of tampering, when you pick it up, we recommend taking the following steps:

Contact us immediately: Please reach out to our customer support team as soon as possible to report the issue. Notify us of the damage or any other problems you have encountered with your item.

Initiate an investigation: We will assist you in initiating an investigation with your local post office or courier service. This investigation will help determine the cause of the damage and find a resolution.

Provide detailed information: When contacting us, please provide a thorough description of the problem and include any relevant photos of the package and the damaged item. This documentation will help us assess the situation and expedite the resolution process.

Timeframe for complaints: It is important to note that complaints regarding damaged items must be made within 7 business days of the item being delivered. After this timeframe, we may be unable to initiate an investigation with our courier.

Confirmation and resolution: Once we receive your complaint and supporting evidence, we will confirm the complaint within 24 hours. Please be aware that the investigation process may take up to 30 days to reach a resolution. We will keep you informed of the progress and work towards finding a satisfactory solution.

Returns

To initiate a return, we offer a 14-day satisfied customer policy. If you would like to return your package or parts of it, we are here to assist you. Please visit our Return Refund Policy page for detailed information on how to proceed with your return. This page contains all the necessary instructions and guidelines for initiating a return.

We value your satisfaction, and our goal is to ensure that you have a positive experience with us. If you have any further questions or need assistance, please don't hesitate to contact our customer support team. They will be more than happy to help you with the return process. Refund policy

We understand that circumstances can change, and sometimes you may change your mind about a purchase. With our commitment to customer satisfaction, we do accept returns even if you've had a change of heart.

Our 14-day satisfied customer policy allows you to initiate a return within 14 days of receiving your item, even if you simply changed your mind. To proceed with the return, please visit our Return Refund Policy page, where you will find detailed instructions on how to initiate the return process. Refund policy

We have a time limit in place for returns to ensure that our customers have a reasonable timeframe to initiate the return process. Our policy allows you to initiate a return within 14 days of receiving your item.

We kindly request that you review our Return Refund Policy page for detailed instructions on how to proceed with your return within this timeframe. This page provides all the necessary information and guidelines to ensure a smooth return process. Refund Policy

After we receive your returned item, we will promptly initiate the refund process. Once the inspection is complete and the refund is approved, we will issue the refund as quickly as possible.

Please note that the time it takes for the refund to be reflected in your account may vary depending on your bank or financial institution. In general, it can take up to 14 business days for the refund to be processed and for the funds to be credited back to your original payment method.

ARK Drops

Experience the instant benefits of ARK Drops. Our natural formula provides an energising kick, improves oxygen uptake, providing stress relief, improved brain function, better sleep, and enhanced physical performance. Enjoy increased strength, endurance, and faster muscle recovery with ARK Drops.

ARK Drops can be used for physical performance to increase strength, endurance, and muscle recovery. It's also great for stress relief, as it helps improve airflow and breathing. This can help calm the nervous system and promote better sleep.

We recommend taking 0.5ml of ARK Drops daily. You can split the dose into two if you prefer to use it more frequently throughout the day.

ARK Drops are 100% organic & vegan friendly. We use a natural selection of different oils to create the perfect formula. The main ingredient peppermint is what will ultimately increase your oxygen flow. To balance the taste we use Japan Mint and Spearmint. Therefore the product contains important vitamins and minerals such as vitamins C and E as well as folic acid, calcium and iron. With the help of MCT oil, mood and energy metabolism can be positively affected. The brain in particular needs fatty acids to be able to perform and concentrate. ARK Drops are naturally sweetened with natural Stevia sweetener and coconut oil.

Yes, ARK Drops can be used by people with asthma. The optimized breathing technique used with ARK Drops can help to improve airflow and may help alleviate some of the symptoms associated with asthma. We have received a lot of positive feedback from customers who suffer from asthma and have found that ARK Drops helps tremendously in improving their breathing and reducing symptoms. However, if you have a medical condition or are currently taking any medication, we recommend that you speak with your doctor before using ARK Drops or any other natural remedy. It's always important to ensure that any new supplement or remedy you are considering is safe and appropriate for your individual needs.

If you have Chronic Obstructive Pulmonary Disease (COPD), we recommend that you speak with your doctor before using ARK Drops or any other natural remedy. While ARK Drops may be able to improve breathing and alleviate some symptoms associated with COPD, it is important to ensure that any new supplement or remedy you are considering is safe and appropriate for your individual needs. However, we have received a lot of feedback from customers who suffer from COPD and have found that ARK Drops helps tremendously in improving their breathing and reducing symptoms. Your doctor can help you determine if ARK Drops is right for you and can provide guidance on the proper dosage and usage.

ARK Drops offer a variety of general benefits and can be used as a daily supplement to improve overall well-being. It helps increase alertness, focus, and cognitive function while decreasing stress levels and promoting better breathing.

We do not recommend ARK Drops for pregnant women or individuals under the age of 16. If you have a medical history, please consult with your doctor before use.

Yes, you can use ARK Drops in the morning, but we recommend not taking it on an empty stomach.

ARK Drops provide an instant kick that leaves you feeling more motivated and energized. The long-term benefits typically occur after using ARK Drops for 10 days.

No, ARK Drops does not contain caffeine.

Peppermint essential oil in pure form can harm your health. We've created the perfect blend of natural ingredients that work in harmony to help you breathe better than ever before. ARK Drops provide a safe and effective solution for improving your breathing and overall well-being.

ARK Drive

Boost your sex drive and experience intense pleasure with ARK Drive! Our 100% natural performance booster is inspired by Chinese medicine and made by ARK of Sweden. With just one dose, you'll experience increased sexual desire, stronger and longer-lasting erections, and a revitalized body. ARK Drive works for all genders and provides results similar to chemicals without any negative effects.

ARK Drive is 100% natural supplement. It combines miraculous gifts of nature, such as Macca to boost your libido and lower your stress, Chinese Ginger for sexual health and overall sexual function, Ginseng to improve symptoms of erectile dysfunction and Honey for its Nitric oxide that is the compound behind erections. In combination with Carob, Oat, Ginger, Red Ginseng, Cinnamon, American Ginseng, Nettle, Siberian, Ginseng, Ginkgo, Biloba, Pumpkin, Babbles, Cola, Royal Jelly, Glucose Syrup and Moss Molasses we created the result of a lust-bomb. ARK Drive has a sweet bitter aroma that turns sex into a delight for both partners.

It has it’s maximum effect after 30 minutes of intake but can linger days after consumption. It all depends on your sex drive. 

The results of the product are more obvious with men but women tend to feel more relaxation and pleasure during sex after consuming ARK Drive.

Our product does not cause any heart related problems. Although if you have any hypertension or other heart-related problems we advise you not to take it.